Peter Bacon

Customer Success Manager II at CallTrackingMetrics

Peter Bacon has over 15 years of work experience in various positions. From 2003 to 2006, they served as the Manager of North America Outsource Support at Sonic Solutions. In 2006, they worked as a Technology Support Contractor at Robert Half Technology, and later that year they became the Helpdesk Manager at Everyday Health Inc. (Previously Revolution Health). From 2011 to 2015, they held the position of Manager of Technical Operations and IT Helpdesk Manager at LivingSocial. In 2015, they were the IT Manager at Cava Mezze Grill, and from 2016 to 2019 they were a Professional Services Consultant and Customer Success Manager at CallTrackingMetrics. Throughout their career, Peter has managed high profile client accounts, presented additional offerings to enhance customer experience, built sophisticated call routing architecture, troubleshot and resolved client technical issues, and led corporate IT infrastructure and operations.

Peter Bacon attended College of Marin from 1992 to 1994, studying Business. Peter then attended X'Pressions Center for New Media from 2001 onward, studying DVD Architecture and Authoring.

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