Calltronix (K) Ltd.
Edwin Masibo is a professional with diverse experience in customer service and collections, currently serving as a Dealer Operations Officer at M-KOPA since August 2023. Concurrently, Edwin holds the position of Customer Service Representative at M-KOPA KENYA LIMITED since March 2021 and has been a Customer Service Representative at Calltronix (K) Ltd. since August 2020, focusing on managing calls and updating customer information in the company’s CRM. Additionally, Edwin has worked as a Collections Officer at Instagile Technologies since December 2019 and has held a similar role at Finley International Ltd. since January 2019. Edwin Masibo earned a diploma in Social Work from the Kenya Institute of Professional Studies between 2016 and 2019.
Calltronix (K) Ltd.
Calltronix Contact & Training Centre is a Business Process Solutions Company providing, customized service solutions to a wide variety of industries, providing multi-channel support services, including global data support solutions to our clients, emerging organizations, across our multi site operations in Kenya and UAE. Calltronix is focused on providing the highest levels of personalized service to both local and international customers through best practices, emphasis on automation and technology adoption in addition to constant, timely and relevant communication and reporting, ensuring satisfaction with every interaction. Calltronix aims to be a one stop shop for all your telephony and IT needs, offering convenience, productivity, cost savings, and reliability.