Calltronix (K) Ltd.
James Adongo is a skilled Customer Service Executive at Calltronix (K) Ltd., with experience in various customer service roles since 2016. Previously, James served as a Quality Specialist with the Kenya Medical Association and as a Customer Service Manager at Sama, where strategic communication skills and relationship management were developed. James holds a certificate in Digital Customer Service from ChooseU and has enhanced expertise in social media management and leadership, contributing to improved organizational performance throughout their career.
Calltronix (K) Ltd.
Calltronix Contact & Training Centre is a Business Process Solutions Company providing, customized service solutions to a wide variety of industries, providing multi-channel support services, including global data support solutions to our clients, emerging organizations, across our multi site operations in Kenya and UAE. Calltronix is focused on providing the highest levels of personalized service to both local and international customers through best practices, emphasis on automation and technology adoption in addition to constant, timely and relevant communication and reporting, ensuring satisfaction with every interaction. Calltronix aims to be a one stop shop for all your telephony and IT needs, offering convenience, productivity, cost savings, and reliability.