Calltronix (K) Ltd.
Tom Thomas is an experienced customer service representative with a solid background in the field. Currently employed at Calltronix (K) Ltd. since November 2021, Tom has previously held similar positions at CCI Kenya and TeleSky Ltd. in 2021. Prior to this, Tom gained customer service experience as a store attendant at Youth on the Move Cyber from January 2019 to June 2021. Tom holds a Bachelor of Commerce degree in Finance from Kenyatta University, completed in December 2021, and has further enhanced customer service skills through a Certificate in Digital Customer Service from Generation Kenya in July 2021.
Calltronix (K) Ltd.
Calltronix Contact & Training Centre is a Business Process Solutions Company providing, customized service solutions to a wide variety of industries, providing multi-channel support services, including global data support solutions to our clients, emerging organizations, across our multi site operations in Kenya and UAE. Calltronix is focused on providing the highest levels of personalized service to both local and international customers through best practices, emphasis on automation and technology adoption in addition to constant, timely and relevant communication and reporting, ensuring satisfaction with every interaction. Calltronix aims to be a one stop shop for all your telephony and IT needs, offering convenience, productivity, cost savings, and reliability.