Luis Romero has extensive experience in the contact center and IT service management sectors. Currently serving as a Service Delivery Manager at Callzilla since March 2021, Luis previously held various leadership roles at Teleperformance Colombia from 2000 until March 2022, including Director Servicio IT, Director de Servicios IT, and IT Controller. This diverse background underscores a strong expertise in delivering quality services and managing IT operations effectively.
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