Rob Heirbaut is a seasoned professional with a strong background in compliance and service management, currently serving as a Compliance Officer at Calvi since January 2017. With a focus on ITIL principles and process management, Rob has successfully led various roles including Interim Operations Lead, where resource efficiency was enhanced during team expansion, and Service Manager, overseeing operational service delivery for multinational telecom clients. Prior experience includes serving as Service Level Manager IT at SHL-Groep, where Rob aligned IT services with business goals and managed key stakeholder relationships. Earlier roles include Change Manager, Senior Support Engineer at SHL-Groep, and Software Support for healthcare organizations, alongside support engineering positions. Rob's educational background includes a degree from Fontys Hogeschool Eindhoven and HAVO from Norbertus College.
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