Jon Slade

Jon Slade is the Director at Campbell Tickell, where they lead initiatives on consumer regulation, customer service, and operational transformation for housing associations and councils. With over 20 years of consulting experience, Jon is known for their pragmatic approach and focus on the interplay between people, data, and systems to achieve beneficial outcomes for customers. Jon has previously held various roles, including Housing Services Director at Islington and Shoreditch Housing Association and London Area Director at Guiness Trust, where they successfully improved customer satisfaction and led significant change programs.