Candace L.

Candace L. is a skilled technical support professional with extensive experience in customer service and network management. Currently serving as a Tier 2 Support Representative at Campspot since February 2022, Candace specializes in identifying software bugs and customer training gaps in SaaS support. Prior experience includes a Technical Support Representative role at BP, where responsibilities included OS upgrades, network monitoring, and support for the BPMe app, employing tools such as SQL and Splunk. Earlier roles at RICOH IMAGING AMERICAS CORPORATION involved scheduling and training new hires, while positions at Sharp Electronics and Comcast Cable focused on technical support and customer relationship management.