Chaka K.

Chaka K. is an accomplished business operations leader with extensive experience spanning various sectors, including nonprofit, technology, and telecommunications. Currently serving as VP of Business Operations at CanadaHelps since March 2021, Chaka K. spearheads cross-functional teams to create innovative tech solutions for donors and charities. Previous roles include Co-Founder and COO at TalkDEI inc, where Chaka K. focused on equitable supplier sourcing and data visualization, and Director of Contact Centre Operations at UPLevel, specializing in business process outsourcing. Additional experience encompasses positions at OPENLANE, LoyaltyOne, CAA Club Group, TD, and Shaw Communications, demonstrating a strong background in customer success, operational excellence, and fraud management. Chaka K. holds an MBA from University Canada West and a Certificate in Business Administration from Capilano University.