Maxwell Ribbler

Maxwell Ribbler has been in the customer success industry for over 8 years. Maxwell currently holds the position of VP, Customer Success at Candex. Prior to Candex, Maxwell was Sr. Director, Source to Pay Category Management at Citrix for over 8 years. Maxwell was responsible for IT Procurement’s performance and execution of plans while managing fulfillment operations of hardware, software, mobile device and wired line telephony.

Before their time at Citrix, Maxwell was Manager of IT Strategic Sourcing at Kaplan for over 5 years. Maxwell was responsible for procurement’s performance and execution of plans while managing fulfillment operations of hardware, software, mobile device and wired line telephony.

Maxwell has also held positions at Reef Gear and Parker Hannifin. At Reef Gear, they implemented inventory controls, introduced new retail brands, responded directly to customer's and implemented the company's web based shopping cart. As Division Sourcing & Procurement Manager at Parker Hannifin, they led global sourcing and procurement activities while importing material goods from China, Japan, India, and South America while elevating customer service on-time delivery from 56% to over 90%.

Maxwell has a wealth of experience in customer success and procurement. Maxwell is a strategic thinker with a proven track record of success. Maxwell is an expert in their field and is highly respected by their peers.

Maxwell Ribbler has a Master of Business Administration (MBA) in International Business from Florida Atlantic University and a Bachelor of Science (B.S.) in Logistics, Materials, and Supply Chain Management from the W. P. Carey School of Business – Arizona State University.

Maxwell Ribbler reports to Jeremy Lappin, Founder & CEO. They are on a team with Danielle McQuiston - Chief Customer Officer, Himgan Wibisono - VP, Product, and Prashant Kaitkay - CFO.