Heather D.

Support Account Manager at Canoe

Heather D. has a diverse work experience. Heather began their career as a Research Assistant at the FSU Undergraduate Research Opportunity Program, where they assisted a Spanish professor in studying code-switching. Heather also worked as a Counselor at the Rotary Youth Leadership Awards, guiding high school students in leadership development and community engagement. Heather then joined the Alpha Omicron Pi Fraternity as the Internal Philanthropy Chairman, overseeing philanthropic efforts. Heather gained experience in government contracting as a General Laborer/Key Control intern at Government Contracting Resources. At Relay for Life of FSU, Heather held multiple positions including Executive Director, Marketing Director, Logistics Chair, and Celebration Leader, contributing to the organization's success. Heather later joined Florida State University as an Admissions Telecounselor, recruiting high achieving students and conducting phone campaigns. Most recently, Heather has been working at FIS as a Client Services Manager, responsible for managing client accounts, and they are currently a Support Account Manager at Canoe.

Heather D. obtained their Bachelor's degree in Economics and International Affairs from Florida State University, where they studied from 2015 to 2019. Prior to that, they attended St. Johns Country Day School from 2002 to 2015, though no specific degree or field of study was provided for this period.

In addition to their formal education, Heather has obtained several certifications. These include "Building Self-Confidence," "Excel Quick Tips," "How to Be Both Assertive and Likable," "The Three Pillars of Effective Communication," and "Working More Effectively with Different Personalities," all from LinkedIn, which they obtained in December 2022. Heather also acquired certifications in "How to Listen and How to Be Heard (getAbstract Summary)" and "How to Project Vocal Confidence" in December 2021, and "How to Give Negative Feedback to Senior Colleagues" in October 2021. Furthermore, they obtained certifications in "Communicating about Culturally Sensitive Issues," "Fighting Gender Bias at Work," and "Unconscious Bias" from LinkedIn in September 2020.

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