Rick Williams has extensive experience in service management and customer support, currently serving as Manager of Regional Service & Training at Canon USA since April 2016. Prior roles include Regional Service Manager at Canon USA and Manager of Field Service Operations at Toshiba from October 2013 to March 2016. Additionally, Rick held the position of Manager of Customer Support at Yamaha Corporation from June 2009 to October 2013 and worked as Technical Support Manager at Epson America Inc. for 25 years. Rick holds an MBA in Business Administration from the University of Redlands, earned between 1996 and 1998.
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