Scott Scheffer has extensive experience in the printing and service management sector, having held various positions with leading companies. As the International Inkjet Service Manager at Canon Solutions America, Scott managed a team of Inkjet specialists handling complex escalations for major printer models. Previously, Scott served as a Service Product Manager focusing on technical escalations for toner and inkjet printers. At IBM, Scott worked as a Customer Support Engineer, providing service support for mid to large system printers. Additionally, Scott worked at Oce Printing Systems as a National Technical Specialist and Field Engineer, overseeing operations at a key customer site and leading a team of engineers in a 24/7 print environment.
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