Mark Pimblett is an experienced IT professional currently serving as the Service Desk Team Leader at Canopius Group since January 2023. Previously, Mark held various roles at wejo from September 2017 to October 2022, including Lead Service Desk Analyst, where responsibilities encompassed overseeing the service desk operations and ensuring timely resolution of incidents and requests within defined SLAs, and Senior Service Desk Analyst, focusing on technical problem resolution and desktop infrastructure support. Mark's career began as a Junior Support Analyst, building a strong foundation in IT support. Mark also holds an NVQ Level 3 in Electrical and Power Transmission Installation/Installer from Coleg Cambria, achieved between 2016 and 2019.
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