Sam Vigar

Sam Vigar is an experienced professional in the insurance sector, currently serving as the Group Complaints Manager at Canopius Group since August 2022. Prior to this role, Sam held the position of Head of Competency & Compliance at Best Insurance Limited from July 2018 to August 2022, where responsibilities included managing complaints to regulatory standards and conducting audits for customer-facing staff. Sam also has a strong background in protection insurance, having worked as a Senior Protection Consultant and as a Protection Specialist at Search Consultancy. Earlier in the career, positions at 1st CENTRAL ranged from Senior Total Loss Negotiator to New Claims Agent, with a focus on team management, claims processes, and customer service improvement. Sam's educational background includes a BTEC in Technical Theatre/Theatre Design and Technology from Central Sussex College.