Matthew Kipper

Matthew Kipper has a diverse work experience spanning different industries. Matthew most recently worked at Canopy as a Mid-Market Customer Success Manager starting in May 2023. Prior to that, they were a Customer Success Manager at Canopy from December 2022 to May 2023. Matthew also worked at Advance Your Reach as a Customer Success Manager from April 2021 to October 2022. Matthew gained experience as a Success Coach/Owner at Health Strategies from August 2019 to May 2022. Before that, they held the position of Manager, Client Onboarding & Success at Life Time Inc. from December 2017 to January 2020. Matthew also worked at Equinox, where they held various roles including Manager, Customer Experience from December 2016 to December 2017, Tier X Coach from November 2016 to December 2017, and Tier 3+ Trainer from October 2013 to November 2016. Matthew began their career as a Volunteer at Ma'ase Center from August 2012 to June 2013.

Matthew Kipper holds a Bachelor of Science degree in Kinesiology, with a specialization in Kinesiology and Exercise Science, from Arizona State University. In addition to their formal education, they have obtained several certifications in the field of Customer Success and Sales. These certifications include Customer Success Foundations Certification from Aspireship, Customer Success for Sales from Trailhead by Salesforce, Onboarding and Adoption Best Practices for Customer Success Management from LinkedIn, Salesforce CRM from Trailhead by Salesforce, Business Fundamentals for Customer Success Managers from LinkedIn, Key Account Management from LinkedIn, and Sales: Customer Success from LinkedIn. Matthew has also completed training in Wilderness First Aid from Wilderness Medical Associates International.