Elmer Matarlo is a highly skilled professional with extensive experience in customer service and human resources, currently serving as a Japanese Service Escalation Expert at Canva since May 2023. Previously, Elmer worked at Amazon Operation Services Philippines, Inc. as a Sr. HR New Joiner Support (Onboarding) Associate specializing in Japanese from September 2020 to April 2023. Prior experience includes roles as a Japanese lecturer, education department data manager, human resources data manager, and recruiter at PNTC from January 2015 to August 2020, as well as a manufacturing operator at 日立化成 from November 2010 to November 2013. Elmer holds a bachelor's degree in Information Technology from Manuel S. Enverga University Foundation, completing studies in 2018.
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