Kim P. is an experienced professional in quality assurance and business insights, possessing COPC® certification and CLSSWB. Kim worked at SYKES from 2010 to 2012, serving in various roles including Quality Assurance Coordinator and Technical Trainer. They held positions as Assistant Account Executive at GroupRaise.com in 2018, and as Account Manager at KKH Global from 2016 to 2017. More recently, Kim was the Business Insights & Solutions Lead and Quality Manager at TDCX from 2021 to 2022, and served as P1 Quality Manager at Tech Mahindra from 2022 to 2023. Currently, Kim is the Head of Service Quality for Non-Digital & Vendor Interactions at Canva and is pursuing a Bachelor of Science in Nursing Science at Universidad de Santa Isabel.
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