Nicolas Castro is a System Engineer at Canva since March 2023, bringing a wealth of experience in business process improvement and technical support. Previously, Nicolas served as a Principal Business Process Improvement Analyst at Whole Foods Market, where critical achievements included process automation using RESTful API and Python, significantly enhancing operational efficiency. Prior roles include Service Delivery Manager at Trusource Labs, where management of a global team supported major clients, and extensive experience in technical support at CLS Industrial Purification, Interac America, and Apple, where expertise included diagnosing complex technical issues and enhancing customer experiences. Nicolas holds a Bachelor of Arts in Interdisciplinary Studies from the University of Arizona.
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