Rafael Freitas

Rafael Freitas is a bilingual Customer Happiness Specialist at Canva, with a focus on Portuguese, since April 2022. With over a decade of experience, Rafael has served as a Service Provider at TechMídia since January 2010, providing support for the Ecotourism and Sustainable Tourism Conference in Bonito, MS in 2014. Previously, Rafael held the position of Junior Buyer at The Goodyear Tire & Rubber Company from October 2019 to January 2022, and as an IT Analyst at Telessaúde Mato Grosso do Sul from May 2016 to October 2019, where responsibilities included implementing the eSUS system and offering technical support. Rafael also has experience in technical support at Telessaúde Brasil Redes. Educational qualifications include a Bachelor of Technology in Multimedia Production from Anhanguera Educacional, completed in 2013.