Serena Harvey

Serena Harvey is a skilled professional currently serving as the Voice of Customer Program Manager at Canva since July 2025. Prior experience includes managerial roles at HotDoc, overseeing Customer Engagement and Customer Insights, as well as positions at Vista, where Serena was a Continuous Improvement Lead and Senior CiM Specialist. Early career roles involved managing customer service and online operations at AUGNC and working as a Clinical Nutritionist at Heart & Bowl Nutrition. Serena holds a Graduate Diploma and a Graduate Certificate in Digital Media from Victoria University, contributing a solid academic foundation in Digital Communication and Media/Multimedia to a diverse work history.