Shay Oza

Shay Oza is a seasoned professional with extensive experience in technical support and customer service. Currently a Senior Tech Support Engineer at Canva since July 2023, Shay previously held the position of Senior IT Support Specialist at Xero from April 2020 to July 2023, and served as a Training, Implementation & Support Consultant at Zedmed Medical Software Solutions. Shay's background includes over a decade at Apple in various roles, including Technical Training Advisor, Mac Genius, and Test Engineer. Shay started a freelance graphic design career before pursuing education in Graphic Design and Training and Assessment, showcasing a diverse skill set in both technical and creative fields.