CAP COM was first established in 1953 in Albany, N.Y. More than six decades later, CAP COM has grown to more than $1.5 billion in assets and 11 branch locations. They are member-driven and focused on superior service, convenient products and competitive rates that help their members save money and make life just a little easier.

Finance

CAP COM

CAP COM's headquarters in Albany, NY, United States

The Rensselaer office focuses on managing mortgage projects and enhancing the customer experience in loan services.

Rensselaer

The Brunswick office focuses on mortgage services, aiding clients in securing home financing solutions in New York.

Brunswick

This department focuses on enhancing employee skills and knowledge through structured training programs and operational initiatives.

Training and Development

The Mortgage Team at CAP COM is dedicated to providing comprehensive mortgage services, including origination, processing, and closing of mortgage loans. With a focus on personalized and member-centric support, the team assists clients in navigating mortgage options, securing competitive rates, and achieving homeownership efficiently.

Mortgage Team

The Directors team at CAP COM is responsible for strategic planning, governance, and oversight of the credit union's operations. They ensure alignment with the company’s mission, focus on superior service, and facilitate the growth of assets and branch locations. This team also guides and supports the development of convenient products and competitive rates to enhance member satisfaction and financial wellbeing.

Directors

The Leadership Team at CAP COM is responsible for setting the strategic direction of the company and ensuring alignment with its member-driven values. Comprising key executives across various functions, including business services, investment, risk management, lending, and relationship management, the team works collaboratively to enhance service delivery, optimize product offerings, and maintain competitive rates to benefit members. Their focus is on fostering a culture of excellence and innovation while upholding the mission of making members' lives easier.

Leadership Team

The Board and Committee Members at CAP COM oversee the credit union's governance, strategic direction, and financial health. They ensure regulatory compliance, set policies, and advocate for the best interests of members. The team is composed of key roles such as Board Chair, Supervisory Committee members, Vice Chairs, and Treasurer, all working collaboratively to enhance member services and maintain CAP COM's financial stability.

Board and Committee Members

The Business Operations team at CAP COM ensures smooth and efficient processes within the company to support their member-driven mission. They manage business relationships, oversee business banking services, and continuously improve operational systems to enhance member service and optimize product delivery.

Business Operations

The Lending & Risk Management Team at CAP COM is responsible for overseeing the institution's consumer and mortgage lending activities while ensuring compliance with risk management protocols. This team manages loan origination, underwriting, and portfolio performance, while implementing strategies to mitigate financial risks and maintain the credit union's stability and growth.

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Other teams

Mortgage Team

Directors

Leadership Team

Board and Committee Members

Business Operations

Lending & Risk Management Team