Malika Hogan, MBA, currently serves as a Client Success Manager and Solutions Engineer at CAPE Analytics, having previously been a Senior Customer Success Manager at SpatialKey from October 2021 to March 2024. Hogan's extensive experience includes roles as a Customer Success Manager and Implementation Manager at Trustmark, along with a background in client implementations and support at HyperQuest. Responsibilities across positions have included customer support management, developing strategic relationships with stakeholders, ensuring contract compliance, analyzing service requests, leading implementation projects, and enhancing customer experience through educational initiatives. Malika Hogan holds an MBA in Organizational Leadership from Lake Forest Graduate School of Management and a BA in International Studies from DePaul University.
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