Andrei Centeno is an IT Service Delivery Manager at Capgemini, where they oversee service excellence and adherence to SLAs for over 20 Managed Services accounts across multiple regions. With more than 11 years of experience in IT service delivery and application management, Andrei has held various roles, including Software Engineer at Emerson and Programming Analyst at Metrobank. They have also worked as an independent Technical Consultant, leading the implementation of IT projects across diverse industries. Andrei earned a Bachelor’s degree in Information Technology from the Polytechnic University of the Philippines.
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