Andrew Giddis

Andrew Giddis is a Digital Delivery Manager at Capgemini with a strong background in IT, focusing on Customer and Service Delivery. They have held various roles within Capgemini, including Service Manager and Service Delivery Manager, where they managed end-to-end service management for critical systems and ensured service delivery met specified SLAs. Andrew previously worked at Electronic Data Systems as a Helpdesk Team Lead, overseeing first-contact support and high-priority incident coordination. They hold a City and Guilds Diploma in Business and Information Studies from Idsall 6th Form College.