Barbara Klar

Barbara Klar is a Transition Manager and Service Delivery Manager at Capgemini, where they have been since 2019, managing a multi-language cash collections team and focusing on client relationships and process improvements. Prior to this role, they served as a Collections Team Leader at both Capgemini and Ciber Global, leading teams while enhancing process standardization and automation. Barbara's experience includes positions in credit control and customer service, spanning multiple industries. They hold a Master’s degree in Polish Philology with a specialization in social communication from Uniwersytet Śląski w Katowicach, alongside post-graduate studies in Communication.