Bethan Jepson

Bethan (Jones) Jepson is a seasoned professional in service design and transition, with extensive experience spanning over a decade in various leadership roles within the IT service management sector. Notable positions include Service Design & Transition Lead at Post Office Ltd, where responsibilities encompassed the service transition of projects across multiple teams and stakeholders, and Service Management roles at Atos, focusing on governance and service acceptance. Previous experiences include managing service integration for Royal Mail Group and leading service transitions for healthcare customers. Bethan holds a BA (Hons) in English and Communication Studies from the University of Liverpool and is currently serving as a Service Designer at Capgemini UK.