Brad Billson is a seasoned Senior Service Manager with extensive experience in technical support and e-Commerce systems, including analysis and troubleshooting across the EMEA region. Previously, they served as a Senior Officer at HM Revenue & Customs and contributed as an Application Support Analyst at Data Re. Throughout their career, Brad has been recognized for providing technical training and maintaining reporting systems on the AS/400 iSeries platform. Currently, they are the Service Delivery Manager at Capgemini, where they continue to leverage their expertise in service management and support.
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