Brendan Cocks is a Senior Director of Digital Customer Experience Technology at Capgemini, specializing in CRM, Salesforce.com, and database management. They previously served as a CRM Manager at PACT Group from 2010 to 2014, where they led the development and implementation of Salesforce.com. Brendan also held positions as a Manager of Salesforce.com at IAG from 2015 to 2017 and as a Database Manager at FleetPartners from 2008 to 2010. Brendan’s career includes experience as a CRM Consultant at Sqware Peg and as a Salesforce.com Consultant at Sinapse Pty Ltd. Brendan earned a Bachelor of Information Systems from Victoria University between 1996 and 2000.
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