Carla A. is an accomplished professional with extensive experience in digital operations and technical support. Currently serving as an Analista de operações digitais at Capgemini since March 2018 and an Analista at Coca-Cola FEMSA since February 2024, Carla's responsibilities include providing user support for SAP and Triangulus, managing the status of NF-es with SEFAZ, analyzing error codes, and crisis management. Previously, Carla worked as an Analista de helpdesk at Stefanini Brasil, offering remote technical support primarily in telecommunications. Carla holds a degree in Information Technology from Centro Universitário Fundação Santo André, graduating in 2023, and is currently advancing studies at Impacta Tecnologia until 2026.
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