Carol Williams possesses extensive experience in application support and customer service across various companies, including significant roles at Capgemini from September 2012 to June 2020, where positions included Senior Application Support Analyst, Service Delivery Analyst, and Service Delivery Lead. Previous experience includes technical engineering at Axios Systems, technical consulting at Convergys EMEA, and roles in customer support at several organizations, such as G B Techniques Ltd and Nokia Siemens Networks. Carol's early career also featured positions in manufacturing and customer service, with foundational education in computing from Stowe College and Brighton College of Technology.
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