Chris McCarthy is currently a Practice Lead for Network & Security Operations at Capgemini, a role they began in 2022. Prior to this, Chris held various positions at Empired Ltd from 2013 to 2020, including Service Desk Team Lead, where they managed a team of Service Desk Engineers and oversaw service delivery for multiple clients. Chris started their career at Telstra as a Techbar and Sales Assistant from 2007 to 2011, providing technical support and sales assistance to customers. Their extensive experience in IT service management and operations has equipped them with a diverse skill set in technology and client services.
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