Cynthia Q. currently serves as Sr. Director/Salesforce Agentic AI CoE Lead and Chief Architect for Financial Services at Capgemini since January 2025. Prior experience includes roles as Sr. Product Manager and Sr. Enterprise Architect Consultant at SOA Software, and multiple positions at Salesforce including Enterprise Architect and Engagement Director between March 2014 and February 2020, followed by a role as Director and Chief Enterprise Architect at salesforce.com from February 2020 to July 2021. Cynthia began a career at IBM as a Researcher and Sr. Developer from June 2005 to February 2009, and served as a Business Processes Management Consultant at CenterPoint Energy from April 2009 to October 2010. Educational credentials include a Master of Science in Computer Science from Western University and a degree in Machine Learning from the Massachusetts Institute of Technology, both completed in 2024.
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