Daniel Ocampo is a Senior Business Analyst with over 10 years of experience in process and technical analysis within a large financial institution. Currently at Capgemini, they focus on service execution and corporate culture change initiatives. Daniel has previously held roles at RBC, CIBC, and HSBC, where they demonstrated leadership in IT Service Management and project management. With certifications including ITIL Foundations and advanced skills in Microsoft applications, they have effectively contributed to multiple successful strategic initiatives. Daniel's educational background includes a degree in Business Analysis from Sheridan College and training in System, Networking, and LAN/WAN Management from CDI College.
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