Daniel Velloso is a seasoned telecom engineer with nearly two decades of experience specializing in Cisco Unified Communications and Contact Center solutions. They have previously served as a Network Engineering Consultant and a Unified Communications Support Engineer at BT Global Services and BT, where they advanced their skills in VoIP devices and troubleshooting. Currently, Daniel is a Cisco Unified Communications Expert at Capgemini, focusing on technical design and advanced support for complex communication systems. They hold a degree in Computer Networking from UNIBTA - Centro Universitário.
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