Darren Witte is currently a Customer Experience Manager for Horizon Power at Capgemini. Previously, Darren held various roles including Technical Services Manager at Leap Consulting, Service Management Lead at Navitas, and Incident and Problem Manager at Empired Ltd. With a strong foundation in IT governance and service delivery management, Darren has implemented ITIL processes and managed teams across multiple organizations, driving operational excellence and enhancing customer satisfaction. Darren’s expertise extends to Microsoft technologies and service management tools, complemented by certifications such as ITIL Intermediate in Operations Support and Analysis.
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