David Waite is a Service Transition Lead at The Co-operative Bank plc and has been with Capgemini since 2006, progressing through various roles to become a Service Operations Manager. They have extensive experience in customer service, having previously held positions at Santander Bank, Vodafone, and HFC Bank. David also served as a Service Transition Analyst and IT Service Transition Manager at Highways England, focusing on IT service transitions and operational excellence. Additionally, they are the Regional Development Manager for Let Me Play, overseeing the recruitment and training of sports coaches.
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