Dhruv Arora is a Senior Data Scientist at Capgemini, where they lead AI initiatives focused on creating human-centered, scalable AI solutions. With expertise in Generative AI, Dhruv has transformed customer experiences at global firms such as NatWest and SAP by deploying innovative AI-driven solutions, including chatbots and multi-agent architectures. They hold a Master's degree in Business Analytics from Duke University's Fuqua School of Business and have previously contributed to projects for Expedia, enhancing decision-making processes in manufacturing and marketing. Dhruv is also actively involved in mentorship and community engagement through various roles at Duke University.
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