Duy Ngo

Duy Ngo is a Senior End User Computing Engineer at Capgemini, with extensive experience in IT support and engineering roles. Prior experience includes a significant tenure at UniSuper, where responsibilities encompassed incident management, IT troubleshooting, software installation, asset security, and M365 administration. Duy managed SCCM/MECM software deployments and provided expert advice for business projects while enhancing user experiences. Previous positions include IT Specialist at CH2M HILL, IT Support Analyst at Halcrow Pacific Pty Ltd, and various support roles spanning from Windows 7 deployments at Telstra to desktop support at Action on Hearing Loss. Duy's career reflects a strong commitment to technical problem-solving, customer service, and continuous improvement in IT services.