Dyego A. has extensive experience in IT support and management, starting with a role as Analista de Suporte II at Telefónica, S.A. from March 2009 to August 2011, focusing on fiber optic network analysis and maintenance support. Dyego progressed to Proative Technology as Analista de processos de TI from June 2015 to June 2016, leading a national field team and managing incident responses. At Odebrecht from April 2017 to September 2017, Dyego served as an Analista de infraestrutura and Analista de suporte de TI, providing global support for Oracle and Cisco systems. Currently, at Capgemini since June 2021, Dyego is an IT Service Manager, overseeing customer relationship and change management among other responsibilities. Previously, Dyego held positions at ClearSale as Analista de Risco, specializing in fraud prevention, and at Tech Mahindra - Brasil as IT Coordinator South America and Team Lead Supervisor. Dyego holds an MBA in Information Technology from Instituto de Gestão e Tecnologia da Informação and a degree in Logistics Administration from UNINOVE.
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