Edward "Dean" Brown is a Principal Service Management Implementation Architect at Capgemini, leading enterprise ServiceNow programs with expertise in service asset management and CMDB. They previously held roles such as SACM Lead at TEKsystems Global Services and Consultant IT Asset Management SME at SOGETI High Tech. Dean also founded Purple Hedgehog AI LLC, focusing on designing intelligent AI infrastructure. Their educational background includes training in ServiceNow System Administration and a degree in Information Technology from Oklahoma City Community College.
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