Edward Route has extensive experience in program and service delivery management, with roles at Capgemini and IBM. At Capgemini from February 2025 to May 2025, Edward served as Program Manager and Service Delivery Manager, addressing challenges in a loss-making contract for a Belgium-based customer and ensuring quality delivery through team leadership and process implementation. Previously, at IBM India Pvt Ltd from August 2008 to October 2015, Edward worked in Programme Management, overseeing cost management and project coordination for the Vodafone account and technical infrastructure transformation. Edward began a career at IBM Global Process Services as a Tech Lead from November 2005 to August 2008 and completed education at Army School Chandimandir with a focus on science.
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