Erick Alves is a ServiceNow Developer at AOOP, where they develop solutions for PPM projects and work with various technologies including UI policies, business rules, and integrations. They hold certifications as a CSA and CAD, and are an AWS Cloud Practitioner. Previously, Erick held roles as a Digital Operations Analyst and Solutions Consultant, gaining extensive experience in ServiceNow development and ITSM processes. Erick has a degree in Geography from UFBA and is currently pursuing a Bachelor of Technology in Systems Analysis and Development at Estácio. Their background also includes a technical diploma in Mechatronics from SENAI CIMATEC and experience as a graphic designer.
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