Fabrice LOECHNER

Fabrice Loechner is an End User Services practice SME at Capgemini Cloud Infrastructure Services, where they focus on improving user satisfaction through enhanced support and collaboration services. With 22 years of experience in end-user computing, Fabrice previously served as Head of Office365 and AD services at Nokia and held various roles at Alcatel-Lucent, including WW Service Level Manager and Service Desk & IT Processes Transformation Director. Fabrice began their career as a Call Center Coordinator at AUSY, establishing a foundation in IT service management.