Farida Tarek is a seasoned professional in the technical support and incident management field, with experience spanning from an internship at Bapetco in June 2017 to various roles in prominent companies. Farida served as a senior incident management specialist at Orange from September 2018 to April 2022 before transitioning to a Technical Support Engineer position at Dell Technologies, which lasted until November 2025. Currently, Farida holds the role of Senior Technical Specialist at Capgemini. Farida earned a Bachelor of Applied Science in Electrical and Electronics Engineering from the Arab Academy for Science, Technology and Maritime Transport, graduating in 2018 with a GPA of 3.1.
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