Flávio Toscano is a seasoned Salesforce Architect with 16 years of experience in Salesforce and Oracle, specializing in CRM application implementations within the Telecom, Manufacturing, and Pharmaceutical industries. Flávio has managed and delivered large-scale global projects, showcasing a deep understanding of business transformation and technical design. Currently, Flávio works at Nokia, where they lead solution design and architecture discussions for Salesforce implementations, previously contributing to projects at Capgemini. Flávio holds a degree in Computer Science Engineering from Instituto Superior de Gestão and a Project Management Professional (PMP) certification from Universidade Católica de Lisboa.
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