Francesco Settanni is a Software Engineer at Capgemini since November 2022, with a strong background in customer service and retention management. Prior experience includes serving as a Retention Manager at Transcom and a Customer Care Representative at Linkem, where extensive communication and persuasion skills were utilized to address customer concerns and resolve disputes. Francesco holds a Diploma in Administration, Finance, and Marketing with a focus on Information Systems from Istituto Tecnico Commerciale and is currently pursuing a degree in Computer Graphics at the Accademia di Belle Arti Bari, after completing a Java Developer program at Generation Italy in 2022.
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