Gerald James is a seasoned Delivery Lead and Agile Leader currently managing projects at Capgemini. Between 2017 and 2020, they excelled as a Digital Project Manager, focusing on customer experience enhancements through the rollout of innovative technologies in the Asian Pacific Markets. Prior to this, Gerald held various roles including Sr. Operations Analyst at Sara Lee and Sr. PMO Operations Analyst at CNA Insurance, where they demonstrated strong analytical and operational capabilities. Gerald earned a Bachelor of Science in Telecommunication Management from DeVry University between 2000 and 2003.
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