Graham Joyce is a Service Delivery Manager Lead at Capgemini, specializing in service delivery, project management, and IT PMO operations. With comprehensive experience establishing PMOs and managing service delivery across various sectors, including government and healthcare, Graham excels in mentoring junior service delivery managers and developing client solutions. Graham previously held roles with Empired Ltd as a Senior Service Delivery Manager and at Deloitte Australia as an ERP Consultant. Graham holds a Bachelor of Social Science in Computer Science from the University of Waikato and an MBA from Southern Cross University, along with key certifications including PMI/PMP and ITIL Foundation.
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